Welcome to Medvidi! As a member, you (“Member,” “you“) may have access to our mental health platform to facilitate your connection with mental health practitioners. MEDVidi Health P.C. (“MEDvidi P.C“), a California professional corporation, through its medical director, and Medvidi Inc. (“Medvidi”), a Delaware corporation, (collectively, “MEDvidi Health,” “we,” “us,” “our“) have entered a certain management services agreement.
(a) These Conditions of Use forms a legally binding contract between you and MEDvidi Health for your access to and use of the Registration (defined in Section 7(b) and the Therapy Services. You represent and warrant that you have the right and authority to bind yourself to these Conditions of Use. You also represent and warrant that you are either: (i) at least 18 years of age or (ii) are the legal guardian of a child between the ages of 13 and 17 whom you are authorizing to use our Sites. You further represent and warrant that you agree that all information you submit to MEDvidi Health is true and accurate.
(b) By using the Sites, you agree to allow MEDvidi Health to collect, use, and disclose your information in order to receive Therapy Services. All Practitioners of MEdVidi P.C. require Members to sign consent forms prior to Members’ first appointment. These Conditions of Use are binding upon signing.
(c) Members may only use the Sites if they can form a binding contract with us, and only if the Member agrees to comply with these Member Terms and Conditions of Use and all applicable local, state, national, and international laws, rules, and regulations.
(a) The Sites and Registration are not intended or designed to attract children under the age of 18. MEDvidi Health does not collect personally identifiable information from any person known by MEDvidi Health to be a child under the age of 18. Should we inadvertently come to possess personally identifiable information about a child under the age of 18, MEDvidi Health will not knowingly disclose contact information relating to a child under the age of 18 to any third-party.
(a) To access some of the Content, as defined in Section 9(a), and the Therapy Services, you must create a password-protected account (“Registration”). In doing so, you agree to supply truthful and complete information about yourself and update your Registration if it changes. You are responsible for keeping your password and username confidential and
secure. You accept responsibility for all activities that occur under your username and with your password. You further agree to sign out of your account after each session and use caution when accessing your account from a public or shared computer. MEDvidi Health is not responsible for any loss or damage that arises due to your failure to maintain the security of your account.
(b) Creating an account will allow you access to the Therapy Services. You may be asked to provide your insurance information, if applicable to you, and your provision of Personal Health Information (“PHI”). Your provision of PHI is voluntary. If you have health
insurance, your insurance may cover all or a portion of your Therapy Services. By providing your insurance information, you authorize MEDvidi Health to submit claims and bill Therapy Services to your insurer on your behalf to process payments and reimbursements. Please note that it is your responsibility to know your benefits, including any applicable co-payments, co-insurance, deductibles, out-of-network limits, prior
authorization requirements or any other limit to your health insurance benefit. We encourage you to contact your insurer if you have questions about coverage for Therapy Services. You are ultimately responsible for payment of all fees arising out of your membership. Please inform us immediately if your health insurance coverage changes.
(c) Registration for Members is subject to the MEDVidi Health’s eligibility requirements. To be eligible to receive the Therapy Services, you are required to provide a valid identification card and use of a web cam to confirm your identity.
(d) Payment is required for Therapy Services and your membership. You will be prompted to provide your payment information upon Registration. You agree to update your payment information if there are any changes to it. All necessary fees will be detailed on the Sites.
Medvidi bills you through an online account. You agree to pay MEDvidi Health for all charges then in effect at the time of receiving Therapy Services. If payment is not provided within the time period specified to you, you are obligated to pay your full account balance immediately. Charges include but are not limited to cancellation fees, no-show fees, and rescheduling fees.
(e) All payments provided by Members can be made through a credit card using a third-party vendor integrated into MEDvidi Health (“Payment Processor”). Payment processing services for all fees incurred as a result of your membership are subject to a Payment Processor’s third-party terms of service. By agreement to these terms of service or continuing your membership, you agree to be bound by the Payment Processor terms of service, as modified from time to time with or without notice. As a condition of MEDvidi Health enabling payment processing services through the Payment Processor, you agree to provide accurate and complete payment information and you authorize us to share it and other transaction information related to your use of payment processing services by the Payment Processor for the sole purpose of processing payments.
(f) By providing payment information to us, you grant the Payment Processor and us your consent and authorization for your credit card to be charged for any fee for your continued membership. All overdraft, chargebacks, and bank fees are solely your responsibility. We will notify you in advance of fee increases prior to you being billed. We do not offer refunds.
(g) BY REGISTERING AS A MEMBER, YOU AGREE TO PAY ANY FEES ASSOCIATED WITH YOUR MEMBERSHIP. THE FEE WILL AUTOMATICALLY BE CHARGED TO YOUR PREFERRED PAYMENT METHOD. YOU AGREE THAT THE FEES WILL INCLUDE APPLICABLE TAXES UNTIL YOU CANCEL YOUR REGISTRATION. IF YOUR PAYMENT METHOD FAILS AND YOU DO NOT PAY OR DO NOT PAY ON TIME, WE MAY CANCEL OR SUSPEND YOUR ACCOUNT.
(i) After you complete your Registration and consent to the care, you will be connected to Practitioners to receive Therapy Services.